Privacy Policy
This Privacy Policy explains how OffshoreLabs collects, uses, and protects information when you visit our website, contact us, or use our applications and related services.
1. Who we are
OffshoreLabs is an independent software studio based in Phuket, Thailand. For privacy questions, contact support@offshorelabs.dev.
2. Information we may collect
- Information you provide directly, such as your name, email address, and message when you contact us.
- Operational information needed to provide app features, subscriptions, support, fraud prevention, or compliance.
- Basic technical data such as browser type, device type, approximate region, and server logs generated when this site is requested.
3. How we use information
- To operate, maintain, and improve our products and website.
- To provide support and respond to questions.
- To process subscriptions, purchases, refunds, and service administration where applicable.
- To protect the security, integrity, and lawful operation of our services.
4. Legal bases
Where applicable law requires a legal basis, we process personal data based on contract performance, legitimate interests, legal obligations, and consent where consent is specifically requested.
5. Sharing
We do not sell personal information. We may share information with hosting providers, analytics providers, payment processors, app platform operators, support tools, and legal authorities where required to operate services or comply with law.
6. Retention
We retain information only as long as needed for the purposes described in this policy, including support, accounting, legal compliance, and dispute resolution.
7. International transfers
Your information may be processed in countries other than your own depending on the vendors and infrastructure used to deliver our services.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, object to processing, or request portability of your personal data. To exercise these rights, contact us by email.
9. Children
Our website and services are not directed to children under the age where parental consent is legally required in the relevant jurisdiction.
10. Changes
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.